General Returns Policy
If for any reason you are unhappy with your purchase, you can return it to us for a full refund or a free exchange for a new product of equal value - no questions asked. You pay the shipping to us, but we refund the initial shipping cost to your address (US addresses only). Returns have to be shipped within 14 days after your purchase was delivered (based on the US Postal Service delivery date). Please, indicate clearly if you want a refund or an exchange.
Return of apps
AppleTM and GoogleTM have their own returns policy for app purchases. We cannot return such purchases. Please contact AppleTM or GoogleTM instead.
Items that are Not Returnable
We are not able to accept items with signs of use, including books from which the colored markers have been removed. Please, also note that we are unable to accept returns of items purchased from sellers other than Annie Wang Publications.
Please, send all returns to
Annie Wang Publications
P.O. Box 1081
Simi Valley, CA 93062
© 2008-2017 Annie Wang Publications